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Tech Support Made Easy

Getting bogged down handling your own wordpress support jobs? It makes sense to to have a local Melbourne tech support team who know how to fix wordpress.

one

You send us tech problems

1,2,3 it’s that easy. Just as send us an email or hit the submit button in your account. You can track your requests every step of the way.

two

We fix it

If it’s simple, we can fix it straight away and you can carry on with making money. If it requires a more complex solution we will quote you a time and work on a fix within 24 hours.

three

You take a break

Spending your precious time on wordpress fixes or small changes is not adding value to your business. Outsourcing the work to a team you can trust makes sense.

Optimised for Speed

A fast site means better search results and higher conversions, everything you need to grow your business. When it comes to speed we have you covered. All of our support plans come with free hosting. Our hosting is provided by WPEngine, the fastest, most secure word press hosting in the world.

Don’t need hosting? That’s okay we can still improve the speed of your site by continually monitoring its performance and upgrading your sites structure.

Local Support Team

Your support team is based right here in Melbourne. That means fast service at the times you need it the most. We are a friendly crew of passionate tech heads but we mix that up with an amazing administration team and design/UX consultants that can help you with your site in every way.

 

Click for pricing table

Customised Tickets Dashboard

As soon as you join WP Society you have access to our members dashboard for free. Once you create an account you can submit a ticket directly in your dashboard. here you can view and update tickets, or add more support time. There is also a mobile app coming soon.

 

Pricing

Managing your site can be time consuming and frustrating. You have a business to run and a family to spend time with. Why pay expensive fees to a development team every time you want a small fix? Take the stress out of your everyday, any issue big or small, WE FIX IT!

Essentials Membership

$39.95Monthly
1 Small Job Per Month (30 mins)
24/7 Up time Monitoring
Site & Site Speed Audit
Australian Support Team
Plugin, Theme & Core Updates
Hosting w/ WPEngine
Ticket Support
 
 
 

Performance Membership

$99.95Monthly
5 Small Jobs Per Month (30m)
24/7 Uptime Monitoring
Site & Site Speed Audit
Australian Support Team
Plugin, Theme & Core Updates
Daily Off-Site Backups
Basic Site Security
Hosting w/ WPEngine
Free SSL Certificate
Ticket Support

Business Boost Membership

$149.00Monthly
10 Small Jobs Per Month (30m)
24/7 Uptime Monitoring
Site & Site Speed Audit
Australian Support Team
Plugin, Theme & Core Updates
Daily Off-Site Backups
Basic Site Security
Hosting w/ WPEngine
Free SSL Certificate
Dedicated Phone Support

Need a one off support with no membership? We also offer 1hr support for $85 ($65 with any membership)

More Benefits of WP Society

Discounted Services

All members receive discounted hourly rates of just $65 a ticket. Plus received discounts on our workshops and online courses too.

Tech HUB Access

All of our accounts give you free instant access our tech hub. Ask questions, search for answers and discuss your tech needs with other society members.